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Crisp

Live chat conversations and contacts in Crisp.

Communication
Connect CrispCrisp docs

How an agent reaches it

MCPREST APICLI

How you authenticate

Username and password
Get an API key
  1. Create a plugin in the Crisp marketplace to get an identifier and key.
  2. The identifier is the Basic username and the key is the password.
  3. Crisp also requires the X-Crisp-Tier header set to `plugin`.

Connection details

Base URL
https://api.crisp.chat/v1
Pagination
page

Common endpoints

list conversationsGET /website/{website_id}/conversations/1
send a messagePOST /website/{website_id}/conversation/{session_id}/message

Worth knowing

  • The X-Crisp-Tier header is mandatory and requests 401 without it.
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