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All integrations

Customer.io

People, events, campaigns and broadcasts in Customer.io.

Marketing
Connect Customer.ioCustomer.io docs

How an agent reaches it

MCPREST APICLI

How you authenticate

API key
Username and password
Get an API key
  1. Create an App API key for the App API (bearer), or Track credentials for the Track API (basic).
  2. The two APIs use different hosts AND different credential types, so store them separately.

Connection details

Base URL
https://api.customer.io/v1
Pagination
cursor

Common endpoints

list campaignsGET /campaigns
send a transactional messagePOST /send/email
identify a personPUT https://track.customer.io/api/v1/customers/{id}

Worth knowing

  • Two separate APIs: Track (track.customer.io, basic auth, writes people and events) and App (api.customer.io, bearer, reads and sends). They are not interchangeable.
  • EU accounts use api-eu.customer.io and track-eu.customer.io.
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