All integrations
Intercom
Search conversations, contacts and articles in Intercom.
Communication
CRM and sales
How an agent reaches it
- MCP
Official MCP server. The agent lists its tools and calls them.
- REST API
Always available. The agent calls the API directly with your credential attached.
- CLI
No official command-line tool.
How you authenticate
- OAuth
- API key
How agents reach it
- Base URL
- https://api.intercom.io
- Pagination
- cursor
- MCP server
- https://mcp.intercom.com/mcp
Common endpoints
| who am I | GET /me |
| search contacts | POST /contacts/search |
| list conversations | GET /conversations |
| reply to a conversation | POST /conversations/{id}/reply |
Worth knowing
- EU and AU regions use api.eu.intercom.io and api.au.intercom.io.
- Search uses POST with a query object, not GET with parameters.