Prompt library
Draft responses to a sales objection
Diagnose-then-respond beats scripted rebuttals because most objections are proxies; the clarifying question routes you to the real one. Mandatory concession of the true part is the credibility move that separates a consultative answer from a script, and buyers can tell in one sentence.
Last reviewed July 17, 2026
The prompt
Draft responses to this sales objection.
The objection: {{objection}}
Our product and its real strengths: {{product}}
What is true in the objection: {{truth}}
Produce:
1. Diagnosis: what the objection usually means beneath its surface (price objections are often value-uncertainty; timing objections are often priority). Give the 2 most likely real meanings here.
2. The clarifying question to ask FIRST, because answering the wrong objection burns credibility.
3. Three response drafts, one per likely meaning, each in the shape: acknowledge what is true (no weaseling), reframe with a specific proof point, then a question that moves the conversation forward.
4. The concession line: what we can genuinely offer if the objection is fully valid (a phased start, a reference call, a smaller scope), and the line we do not cross.
5. What NOT to say: the 2 standard rebuttals for this objection that sound defensive or too slick.
Rule: every draft must concede the true part explicitly. Buyers trust sellers who can say "that part is right".Run in idaptOpens a new chat with the prompt prefilled. Nothing sends until you press send.
Fill in the variables
| Variable | What it is | Example |
|---|---|---|
| {{objection}} | The objection as they said it | we already use a competitor and switching feels risky |
| {{product}} | Your product and real strengths | an analytics tool; strongest at multi-source reporting |
| {{truth}} | What is genuinely true in the objection | switching does take about two weeks of parallel running |