Support & success teams
Every reply in the house voice.
Agents that draft in your tone, remember every account, and file the weekly digest.
Every new hire answers in a different voice.
Tone rules and macros live in skills the shared agent applies on every draft.
Account context is scattered across old tickets and heads.
Agent memory holds each account's history, quirks, and commitments, readable and editable.
The weekly issues digest gets assembled by hand.
A scheduled agent compiles what changed and files it before the team meeting.
Set up the desk agent
One shared agent knows the product, the policies, and the escalation rules.
More about AgentsCodify the voice
Tone, structure, and do-not-say rules live in skills; every draft comes out on-voice.
More about SkillsRemember the account
Commitments, history, and preferences persist in memory you can read and correct.
More about MemoryAutomate the digest
A cron agent compiles the week's themes and files the report in Drive.
More about AutomationsShare it with the team
The workspace holds the agent, files, and history; roles scope who can change what.
More about WorkspacesWhat this replaces
Built from these features
Agents
Skills, scoped permissions, persistent memory: any model you pick.
Skills
Installable instruction bundles agents load on demand: curated, forkable, shareable.
Memory
A durable, private memory every agent reads and updates as it works.
Automations
Delegated runs with schedules, bounded execution, and full progress traces.
Workspaces
Shared folders, agents, computers, and chats: one container.
Drive
Folders, previews, and lightweight versioning for AI work.