Manage your subscription
Found this helpful? Share it:
Found this helpful? Share it:
A subscription gives you included usage each week, every model, and higher limits. You can subscribe, switch plans, or cancel any time from one page 💳
The plans are
Pro and Max, each with more included weekly usage and higher storage and feature limits than the one below it, plus Enterprise for contract billing. One plan covers a whole team, with no price per person. See Team billing.
To see what each plan includes and how the included usage works, see Plans, allowances, and credits.
Open Credits from the account menu, or go to /credits
Choose the plan you want and continue to checkout
Enter your payment details. Your plan starts as soon as the payment clears.
Pro includes a 7-day free trial, applied automatically the first time you subscribe to it. The checkout shows $0 today and the date of the first charge. See Your free trial.
Subscribing also unlocks Usage Credits: on a plan you can fund a prepaid balance for usage beyond your included allowance, and any balance left locked by an earlier subscription becomes spendable again. See Credits and auto top-up.
You can change plans whenever you like. An upgrade takes effect right away, and you get the higher plan's limits from that moment. A downgrade takes effect at the end of your current billing period, so you keep what you paid for until then.
When you change plans mid-period, idapt prorates the charge so you pay only for what you use of each plan.
Cancelling stops the next renewal. Your plan stays active until the end of the period you already paid for, so you keep your included usage and higher limits until then. After that your account falls back to the free tier.
Cancelling during a free trial works the same way and costs nothing: you keep full access until the trial's original end date and your card is never charged. See Your free trial.
Any remaining Credit balance is preserved but locked while you have no plan: it becomes spendable again when you resubscribe, or you can request a refund of the remainder. Auto top-up also turns itself off when the plan ends. See Credits and auto top-up.
Changed your mind before the period ends? Resume the subscription from the same page and nothing lapses.
If a renewal payment does not go through, idapt retries it and lets you know so you can update your card. Keep a valid payment method on file to avoid an interruption. Your invoices and payment methods live on the /credits page. See Invoices, taxes, and refunds.
Related articles
Your free trial
How the 7-day free trial works: what you get, when you are charged, and how to cancel without paying.
Plans, allowances, and credits
How the free trial, subscription plans, the daily allowance, and Usage Credits fit together, and what happens when you reach a limit.
Credits and auto top-up
Add a prepaid Credit balance to your subscription, keep it funded automatically, and decide whether extra usage may overflow into it.
Team billing
Your plan, credits, usage, and invoices belong to a team. How many people a plan covers, who can manage it, and the monthly budget.
Was this helpful?