Writing
Build an FAQ base
Scattered notes become question-and-answer pairs a bot can answer from.
Fill it in
Whatever you have.
Write the question the way a customer would type it.
Your prompt
Build an FAQ base from . Write each question the way a CUSTOMER would type it, not the way the team describes it internally. "Can I use my own domain" is the question; "Custom domain configuration" is a heading, and a bot matching on the second one will miss the first. One question, one answer, self-contained. An answer that says "as described above" is useless the moment it is retrieved on its own, which is exactly how a bot will use it. Write the answer to be complete in three sentences where possible, then link out. Retrieval returns a chunk, not a page. Group by topic and flag the questions where the answer depends on the plan or the region, because those are the ones a bot answers confidently and wrongly.
Continue and pick your folderOpens with everything above already filled in.
Why this works
An answer that says "as described above" is useless the moment it is retrieved on its own, which is exactly how a bot uses it. Each pair here is self-contained and phrased the way a customer types it, not the way the team describes it internally.